ek688's Privacy Policy

1 Types of Information Collected

ek688 collects the following types of information to operate its services properly and provide users with the best experience:

1.1 Information You Provide Directly

When you open an account or use services on ek688, you submit the following information directly to us:

• Full name (in Bengali or English)
• Valid email address
• Mobile phone number
• Date of birth (for age verification — confirming 21+ age)
• National ID card or passport details (when identity verification is required)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account information)

1.2 Automatically Collected Information

When you browse our platform, certain technical information is collected automatically:

• IP address and device identifiers
• Browser type, operating system, and device model
• Session date, time, and duration
• Pages visited and links clicked
• Login and logout history
• Information collected via cookies and similar tracking technologies

1.3 Transaction-Related Information

Information about your financial activity is stored, including deposit and withdrawal history, bet amounts, winnings, and balance changes.

2 Purpose of Data Use

ek688 uses collected information only for the specific purposes listed below:

• Account management: Creating, verifying, and maintaining your account.
• Identity verification: Confirming your age and identity so that only users aged 21+ can access the platform.
• Payment processing: Completing deposit and withdrawal transactions.
• Customer support: Resolving your questions, issues, or complaints.
• Security: Preventing fraud, money laundering, and other illegal activities.
• Platform improvement: Analyzing user experience to improve service quality.
• Notifications: Sending important updates, bonus offers, or account-related alerts.
• Responsible gaming: Monitoring play patterns to provide support where potential issues arise.

3 Data Security Measures

ek688 uses industry-standard security technology to protect your personal information. Our platform includes:

3.1 Encryption Technology

All data transmission is protected by SSL (Secure Socket Layer) encryption. This means no third party can read or alter any information flowing between you and our servers.

3.2 Access Control

Your personal information can only be accessed by authorized staff, who work under strict confidentiality agreements. Regular security audits are conducted.

3.3 Secure Payment Environment

All financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer are completed through secure encrypted channels. We never store your full payment card number or PIN.

3.4 Password Policy

Your account password is never stored in plain text; it is encrypted using a strong hashing algorithm. Keep your password strong and do not share it with anyone.

4 Data Sharing and Disclosure

ek688 generally does not share your personal information with third parties. However, limited disclosure may occur in the following situations:

4.1 Service Partners

We use trusted third-party providers for payment processing, identity verification, and technical infrastructure management. These partners operate under strict data confidentiality agreements and may only use your information to complete the specific service assigned to them.

4.2 Legal Obligations

We may be required to disclose certain information in response to applicable laws in Bangladesh, court orders, or formal requests from government authorities.

4.3 Fraud Prevention

Information may be shared with relevant authorities to assist in investigations related to money laundering, fraud, or other illegal activities.

5 Cookies and Tracking Technologies

ek688 uses cookies and similar technologies to improve your user experience. Cookies are small text files stored on your device that help our platform remember your preferences and settings.

5.1 Essential Cookies

These are necessary for the platform's core functionality — such as keeping your login session active, security verification, and ensuring transaction continuity. Disabling these cookies may prevent the platform from working correctly.

5.2 Functional Cookies

These cookies are used to remember your language preferences, screen settings, and other personal customizations.

5.3 Analytics Cookies

These cookies are used to analyze platform usage and improve service quality. The information collected remains aggregated and anonymous.

You can manage cookies in your browser settings, but disabling certain cookies may limit some platform features.

6 Data Retention Period

ek688 retains your personal information for as long as your account is active or as long as it is needed to provide services. Even after an account is closed, certain information may be retained for the following reasons:

• To meet legal and regulatory obligations (generally up to 5–7 years).
• For dispute resolution or defense against legal claims.
• For fraud prevention and security purposes.
• For accounting and financial audit purposes.

Where the above reasons no longer apply, your information will be securely deleted or anonymized.

7 Your Rights

As a registered user of ek688, you have the following rights:

7.1 Right to Access

You can contact us at any time to find out what information we hold about you.

7.2 Right to Correction

If any of your information is incorrect, you can request a correction. It is your responsibility to provide accurate information.

7.3 Right to Close Your Account

You can request to close your account at any time. After closure, your information will be deleted except where required by legal obligations.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for certain purposes, particularly in the case of marketing communications.

8 Protection of Children and Minors

ek688's services are intended only for users aged 21 and above. We do not knowingly collect information from any minor. If a minor is found to have registered on our platform, we will immediately close that account and delete the related information.

If a parent or legal guardian believes their child has registered on ek688, please contact our customer support immediately.

9 Third-Party Links and Services

The ek688 platform may occasionally reference third-party websites or services. These third parties have their own separate privacy policies, and we are not responsible for their data collection practices. We recommend reading the privacy policy of any external website before visiting it.

10 Changes to This Policy

ek688 reserves the right to modify or update this Privacy Policy at any time. When changes are made, we will:

• Update this page with a new effective date.
• Send a notification to your registered email for significant changes.
• Display a clear notice on the platform.

Continuing to use ek688 after changes are made means you have accepted the updated policy. If you disagree with the changes, stop using the service and contact us to close your account.